This helps people identify and achieve personal and professional goals.

The coaching process uses a range of communication skills - such as targeted restatements, listening, questioning, clarifying etc - to help shift perspectives and thereby discover different approaches to achieve the end goals.

These coaching skills can be used effectively in a wide range of professional and personal areas such as business, health, social, family, political, spiritual, etc.


This process involves communication, with a focus on developing the whole person in the given situation. Techniques include:

  • Accompanying: making a commitment to participate in the learning process, side-by-side.

  • Sowing: This is necessary when a suggestion may not be understood or even acceptable at first, but will make sense and have value to the mentee when the situation requires it.

  • Catalyzing: Sometimes it is necessary to plunge right into change, provoking a different way of thinking, a change in identity or a re-ordering of values.

  • Showing: Making a suggestion understandable and user-friendly.

  • Harvesting: Reaping the rewards of the lessons that have been learned and reflecting back on what has been achieved.

Mentoring can be used in both a personal and business setting and can provide positive support, feedback and advice, on an individual or group basis, to improve personal effectiveness.

No person, trying to take responsibility for her or his identity, should have to be so alone. There must be those among whom we can sit down and weep, and still be counted as warriors.
— Adrienne Rich, Sources